Log in to Entrada
To access the Entrada application, click the link below and get redirected to a new tab.
I’ve been blocked due to potentially automated or malicious behaviour
If you have been blocked by an automated UBC Cybersecurity system, like a firewall, please submit a support request to help@it.ubc.ca. Make sure to reference the following: These types of errors usually come with this notice: The UBC Cybersecurity team will be able to assist and unblock you. Alternatively, you may try clearing your browser […]
I need help with Panopto
If you would like to request a Panopto account, create a departmental folder, or adjust access to a folder, please fill out the following form:https://ubc.ca1.qualtrics.com/jfe/form/SV_ac53HZlIZlwfYdo For inquiries about the use of Panopto recordings in an educational context, please email us at edmedia.med@ubc.ca
My Entrada session changed, I no longer have my staff functionalities.
Use the Org Switcher feature to ensure that your Entrada session is in the appropriate “Staff” organization.
I am unable to log in to Entrada, I get the error “opensaml::FatalProfileException at (https://entrada.med.ubc.ca/Shibboleth.sso/SAML2/POST)”
This issue is typically caused by browser cache and cookies. To resolve it, please clear them in your browser settings. You can find instructions on how to clear cache & cookies on Chrome here.
A resident has recently started a new residency program, and their Entrada Dashboard has not been updated to reflect the new program.
In RMS, verify the “Current Program”, “Start Date” and “Promotion Date” of the resident. Note that the Residency Program and Dashboard on Entrada will be updated on this specific date and not before. Workaround: Manually add the residents to the new program course list on Entrada. If you need help with this, contact the CBME […]
A link to a page or a document in Entrada fails to open.
Follow these instructions to access the desired folder or document within Entrada: A. Prior to opening the link, ensure that you are logged in to Entrada. B. Alternatively, you can navigate within Entrada to locate the specific folder or document you wish to access. C. If the above does not resolve the issue, please contact […]
How do I add a video in Entrada?
Instructions coming soon
How can I give a person EDITOR access to a community in Entrada?
You can find instructions here: https://education.med.ubc.ca/edtech-resources/community-administration-on-entrada/
How can I give a person VIEW access to a community in Entrada?
You can find instructions here: https://education.med.ubc.ca/edtech-resources/community-administration-on-entrada/
How can I recover my CWL password to log in to Entrada?
Use the password recovery system to recover your CWL password: https://it.ubc.ca/services/accounts-passwords/campus-wide-login-cwl/using-password-recovery-system